You can EXCHANGE products within 7 days of purchase for any unused and resalable merchandise in the original selling condition with all tags attached. All exchanges must be pre-approved by us within 7 days after product delivery. You can contact us via e-mail firstname.lastname@example.org.
We accept RETURNS for store credit only.
We will respond within 24 hours by providing you with an exchange authorization number and address to ship your purchase. DO NOT RETURN ANY PRODUCT UNTIL YOU HAVE THE EXCHANGE MERCHANDISE AUTHORIZATION (EMA#). EMA# should be visible on the package.
In the event of exchange of an unwanted item, the customer is responsible for return shipping costs. We will issue return shipping labels on a case by case basis in the rare occurrence of receipt of damaged or wrong items.
Will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery.
Please be aware of the above statements and carefully consider the Return Policy before purchasing any of our items. We will not under any circumstance exempt anyone from this Return Policy. If you are not sure if the item you are purchasing can be returned, please call or write our customer service to seek additional information.